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How We Protect Your Privacy

When you open an account at erek erek2, we collect only what we need to verify your identity, process your deposits through DANA, OVO, GoPay and QRIS, and…

Data collected only for account verificationEncryption on all payment transactionsYour access and update rights explained

Explore the Lobby Read FAQ

Our Privacy Commitment to Indonesia

erek erek2 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

erek erek2 operates under privacy principles that comply with local laws where we operate. We collect personal information — your name, contact details, date of birth and account credentials — only to enable account creation, fund deposits and withdrawals, and meet verification requirements. Your payment information,

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including transaction history from DANA, OVO, GoPay and QRIS transfers, is encrypted and retained only as long as necessary for settlement and dispute resolution. Access or eligibility depends on local law. We do not share your data with third parties except where required by law, payment
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processors or fraud prevention. You have the right to request what data we hold about you, correct inaccuracies and understand our retention schedules.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Reach Our Privacy Support Team

Have questions about your data or how we handle your information? Our support team is here to help with privacy requests, data access forms and account…

HOW WE HANDLE YOUR INFORMATION

Data Security and Your Rights

Your account security is built into every step of erek erek2. We use industry-standard encryption for all data transmissions, isolate payment information from browsing history, and verify your identity before processing large…

Encryption & Security

All deposits via DANA, OVO, GoPay and QRIS are encrypted end-to-end. Your payment details are never stored on our servers; processors handle settlement securely and we retain only transaction reference numbers.

Cookies & Tracking

We use session cookies to keep you logged in and preference cookies to remember your favourite tables and slots. Third-party advertising cookies are not placed unless you consent in-app.

Data Retention

Account data is kept as long as your account is active. After closure, we retain transaction records for two years for regulatory compliance, then archive personal identifiers.

Your Data Access

Request a copy of all data we hold about you through your Profile dashboard. We compile and deliver it within 14 days in a portable, machine-readable format.

Correction & Deletion

Update your name, email or phone number directly in Account Settings. For deletion beyond standard closure, contact support with your request; we'll verify your identity first.

Third-Party Access

We share data only with payment processors (for DANA, OVO, GoPay and QRIS settlement), fraud-prevention partners and law enforcement where legally required. You'll be notified of legal disclosure requests.

Privacy Policy FAQ

Below are the privacy questions we hear most often from players in Indonesia. If you don't see your answer here, reach out to our support team — we'll explain our practices in plain terms.

We collect your full name, email address, phone number, date of birth and a government-issued ID number to verify identity. For deposits, we capture your DANA, OVO, GoPay or QRIS username and transaction records. We also log your IP address and device type to detect fraud and prevent account takeovers.

Once you close your account, we delete personal identifiers (name, email, phone) within 90 days. Transaction records and ID verification documents are retained for two years to comply with local financial regulations, then archived securely and never accessed for marketing.

No. We do not sell your personal data to advertisers, data brokers or third-party marketers. We share data only with payment processors to settle your DANA, OVO, GoPay and QRIS transfers, and with fraud-prevention partners to keep your account safe.

Yes. Go to your Profile menu, select Privacy & Data, and choose Download My Information. We'll compile your account history, transaction records, device logs and personal details in a standard format and deliver it within 14 days.

We monitor our systems 24/7 and maintain incident response protocols. If a breach occurs, we'll notify affected account holders by email and via the dashboard within 72 hours with details of what was accessed and steps to secure your account.

Deposits and withdrawals are encrypted during transmission and processed through secure payment gateways. We never store your full payment credentials; processors handle settlement and we keep only transaction reference numbers linked to your account.

Session cookies (required to keep you logged in) cannot be disabled. You can disable preference cookies in your browser settings or our in-app cookie manager; gameplay will work, but the lobby won't remember your favourite games or language preference.

How We Protect Your Privacy

Reach Our Privacy Support Team

Data Security and Your Rights

Encryption & Security

Cookies & Tracking

Data Retention

Your Data Access

Correction & Deletion

Third-Party Access

Privacy Policy FAQ

01 What personal information does erek erek2 collect when I open an account?

02 How long do you keep my data after I close my account?

03 Do you sell my information to other companies?

04 Can I download all the data you have about me?

05 What happens if there's a data breach? Will you tell me?

06 How are my DANA, OVO, GoPay and QRIS payments protected?

07 Can I opt out of cookies and still play at erek erek2?

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